Before You Switch Agents: What to Try If Your Realtor Isn’t Delivering

If you’ve been feeling frustrated or let down by your realtor, you’re not alone. Many buyers and sellers hit a point where they start to wonder, “Is my realtor actually doing enough?” Before you jump straight to switching agents, there are a few practical steps you can take to get the relationship back on track.

Sometimes the issue is fixable. Other times, it’s a sign that it really is time to move on. Here’s how to figure out the difference—and what to try before making a major change.

1. Clarify Expectations and Communication Preferences

Most real estate frustrations come from misaligned expectations. If your agent isn’t giving enough updates or isn’t communicating the way you prefer, start by expressing what you need.

Maybe you want more frequent updates, clearer explanations, or quicker responses. A simple reset can dramatically improve the relationship.

2. Ask for a Detailed Action Plan

If you’re selling, this includes:

• Marketing strategy
  
  
• Showing schedule
  
  
• Target buyer demographics
  
  
• Price positioning
  
  

If you’re buying, it may include:

• A plan for viewing homes
  
  
• A strategy for competing in the market
  
  
• Guidance around pricing and negotiation
  
  

A good agent will respond with clarity and confidence. A struggling agent will be vague or defensive.

3. Request Transparency About What’s Happening Behind the Scenes

Great realtors do a lot that clients don’t always see—networking, prospecting, coordinating with other agents, preparing materials, and more.

If you feel like nothing is happening, ask directly:
“What’s been done so far, and what’s planned next?”

This question alone often reveals whether your realtor is engaged… or just coasting.

4. Review Your Pricing or Offer Strategy Together

Sometimes the issue isn’t the agent—it’s the strategy.

• Sellers may need to adjust pricing based on market shifts
  
  
• Buyers may need to refine budgets or expectations
  
  
• Both may need to pivot depending on competition
  
  

A collaborative strategy session can clear up misunderstandings and help you feel more aligned.

5. Discuss Feedback From Buyers, Sellers, or Showing Agents

If your home isn’t getting offers—or if you aren’t finding the right home—feedback is crucial. Ask your agent what other professionals or clients have said.

If they haven’t been gathering feedback, that’s a performance issue worth noting.

6. Determine Whether the Issue Is Skill or Effort

Some agents try hard but lack experience. Others may have experience but lack commitment.

• Skill gaps can sometimes be corrected
  
  
• Lack of effort rarely is
  
  

Understanding which one applies helps you decide whether staying makes sense.

7. Give Your Realtor One Last Reset Opportunity

If you’re willing, set a clear timeframe:
“I’d like to see progress on X, Y, and Z over the next two weeks.”

If nothing changes, it’s a clear signal you’ve done your part—and it may be time to switch.

In conclusion, deciding whether to switch realtors…

isn’t always an easy call. But before making the change, giving your agent a chance to correct course can save time, stress, and frustration. Some relationships improve quickly with clearer expectations—others reveal deeper issues that won’t be resolved. What matters most is that you feel supported, informed, and confident throughout the process. You deserve a realtor who communicates, strategizes, and advocates for you at every step.

If you’re ready for a refreshingly proactive, communicative real estate experience, I’d be honoured to help guide your next move.

🏡 Ana Bastas Realty | Experience the AB Advantage™
Serving Halton, Oakville, Burlington, Mississauga, Hamilton, Toronto & the Niagara Region
📞 289.670.5888 | www.anabastas.ca